VENUE AND EVENT INFO
Doors: 7:00 PM
Show: 8:00 PM
Box Office: Will call opens 1 hour before Door Time. If you are picking up tickets, we recommend arriving early to minimize you wait time. Box office daytime hours are Monday through Friday. 12pm-5pm.
Premium Seating Info: Don’t just see a show, get The Ultimate Concert Experience! Upgrade your experience and take advantage of our Exclusive Premium Seating Package! Private Entrance, Exclusive Marquee Lounge Access, Complimentary Parking, and more! To purchase or get more information, please contact PalacePremiumSeating@LiveNation.com.
Admission Type: The show is open to all ages. Reserved seating only.
Accessible Seating: Every effort has been made to accommodate patrons with disabilities while preserving the unique character of the building. Please contact our box office at 502.883-5782 for questions regarding your needs.
Parking: For more details on parking, please check out the FAQ section.
Coat Check: You may check your coat for $3 at guest services.
Security: Live Nation and House of Blues Entertainment are committed to providing a safe and secure environment for our guests to enjoy their visit to our Theaters and Clubs. We encourage you to review our safety and security information below prior to arriving at the venue. See our list of restricted items.
Photo Policy: Personal cameras and cell phones are allowed. Flash photography, video and removable lens cameras are not permitted.
Concessions: The Louisville Palace offers the sale of soft drinks, snacks, and alcoholic beverages (must be 21 to purchase alcohol and show form of ID).
Please see our enhanced venue safety guidelines: www.louisvillepalace.com/safety-guidelines
For all ticketed events, please note the following updated policies:
Face coverings are MANDATORY and must be worn at all times except while eating and drinking.
To reduce staff contact with guest belongings, note our Clear Bag Policy
• Clear plastic, vinyl or PVC bags (maximum size: 12"x6"x12")
• Small clutch bags approximately the size of a hand (maximum size 4.5"x6.5")
One gallon clear plastic freezer bags (will be provided if needed)
When available, additional clear bags meeting the above criteria may be available for sale at the venue.
For questions about the status of an event, please see our event calendar or visit www.livenation.com/eventstatus for more information.