VENUE AND EVENT INFO
Photo/Video Policy: There is a strict no photo/no video policy. Please keep your cell phones/cameras put away once you enter the theater. If you are caught taking photos or video you may be ejected from the venue.
Late Entry Policy: Once the show begins we will close all doors to the theater, and will not be allowed to do any late seating until 12 minutes into the show (after the first applause break). Late seating will then only happen during applause breaks.
Doors: 6:30 PM
Show: 7:30 PM
Box Office: The box office opens 2 hours prior to the show and is located at 625 S. 4th Street Louisville, KY 40202. If you are picking up tickets, we recommend arriving early to minimize your wait time.
Premium Seating Info: Don’t just see a show, get the ultimate concert experience! Exclusive Premium Ticket Packages are available for 2019 shows. Enjoy prime seat locations, complimentary parking, in-seat beverage service, and more! For more information, contact PalacePremiumSeating@LiveNation.com.
Admission Type: The show is open to all ages. Reserved seating only.
Accessible Seating: Every effort has been made to accommodate patrons with disabilities while preserving the unique character of the building. Please contact our box office at 502.883-5782 for questions regarding your needs.
Parking: For more details on parking, please check out the FAQ section.
Coat Check: You may check your coat for $5 at guest services.
Security: Live Nation and House of Blues Entertainment are committed to providing a safe and secure environment for our guests to enjoy their visit to our Theaters and Clubs. We encourage you to review our safety and security information below prior to arriving at the venue. See our list of restricted items.
Photo Policy: Personal cameras and cell phones are allowed. Flash photography, video, and Professional cameras are not permitted. More information about Photos in the FAQ section.
Concessions: The Louisville Palace offers the sale of soft drinks, snacks, and alcoholic beverages (must be 21 to purchase alcohol and show form of ID).
For questions about the status of an event, please see our event calendar or visit www.livenation.com/eventstatus for more information.