VENUE AND EVENT INFO
The beloved tradition that continues to capture the hearts of children and their families everywhere comes to the life stage for the first time ever in this all-new musical and premiere stage production. When the top Scout Elf of his graduating class is sent to a disconnected, multi-generational family struggle to rediscover Christmas spirit, he’s got to find a way off the shelf and into their hearts. This toe-tapping, heartwarming story of one small elf’s big impact on his adoptive family includes an exclusive invitation to Santa’s North Pole and engages audiences with a glimpse into the magical live of Scout Elves. Featuring an original story and score, dazzling sets and costumes, and wondrous moments that make even the most cynical believe, this momentous celebration of the season leaves spirits high and captivates all with the splendor of Christmas.
VIP: Complete your The Elf on the Shelf – A Christmas Musical experience with our exclusive pre-show photo opportunity with a Scout Elf! Photos will take place in front of a magical North Pole backdrop, featuring a Christmas tree decorated by Santa’s Scout Elves, where children can leave a personalized message for Santa (printable ornaments are available for download here. As a commemorative takeaway for children in your party, the VIP access badge becomes a keepsake that can be hung on your own Christmas tree at home for years to come.
The photo opportunity will take place 1.5 hours prior to the show time and will cost $50 per family, taken on your camera by our staff, with the Scout Elf. Space is limited, purchase your VIP ticket today!
IMPORTANT: Only one VIP ticket is needed PER FAMILY. The VIP ticket is not a show ticket; you must have your show ticket before purchasing a VIP ticket.
Doors: 12:00 PM
Show: 1:00 PM
Box Office: The box office opens 2 hours prior to the show and is located at 625 S. 4th Street Louisville, KY 40202. If you are picking up tickets, we recommend arriving early to minimize your wait time.
Premium Seating Info: Don’t just see a show, get the ultimate concert experience! Exclusive Premium Ticket Packages are available for 2019 shows. Enjoy prime seat locations, complimentary parking, in-seat beverage service, and more! For more information, contact PalacePremiumSeating@LiveNation.com.
Admission Type: The show is open to all ages. Reserved seating only.
Accessible Seating: Every effort has been made to accommodate patrons with disabilities while preserving the unique character of the building. Please contact our box office at 502.883-5782 for questions regarding your needs.
Parking: For more details on parking, please check out the FAQ section.
Coat Check: You may check your coat for $5 at guest services.
Security: Live Nation and House of Blues Entertainment are committed to providing a safe and secure environment for our guests to enjoy their visit to our Theaters and Clubs. We encourage you to review our safety and security information below prior to arriving at the venue. See our list of restricted items.
Photo Policy: Personal cameras and cell phones are allowed. Flash photography, video, and Professional cameras are not permitted. More information about Photos in the FAQ section.
Concessions: The Louisville Palace offers the sale of soft drinks, snacks, and alcoholic beverages (must be 21 to purchase alcohol and show form of ID)